Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"8a0c0927c10ed8af308e2d08601d66047d1ec626_lout","branding":{"id":"3","key":"mtsc","name":"More than Themes Support Center","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b178e5c6-ca22-4882-8107-d1cd9246aa2e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNzM5MTkwNS01NWJmLTQ5OWItYjEyYi1hNzY1MTBlOGE1MWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIxNzhlNWM2LWNhMjItNDg4Mi04MTA3LWQxY2Q5MjQ2YWEyZSI6WyJyZWFkIl19LCJleHAiOjE3NjUyMzMzODYsIm5iZiI6MTc2NTIzMjc4Nn0.zLvMOB69aEaDeSyRxc0ial6JPkyMgb6IKNOlTH8E2nA&client=b7391905-55bf-499b-b12b-a76510e8a51e&mode=fit","logoId":"b178e5c6-ca22-4882-8107-d1cd9246aa2e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"More than Themes","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"More than Themes","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"mtsc","projectId":10002,"serviceDeskId":3,"name":"More than Themes Support Center","description":"<p>Welcome! <br> This is the Support Center and Clients portal of More than Themes.</p>\n<p>You can raise a request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"10016","name":"Hire us for a project","descriptionHtml":"","callToAction":"Hire us for a project","introHtml":"<p>No matter how big or small your project is. Share it with us and we will make it happen.</p>","icon":10307,"iconUrl":"https://morethansupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10307","groups":[3],"key":""},{"id":"10013","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://morethansupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[3],"key":""},{"id":"10014","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://morethansupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[3],"key":""},{"id":"10015","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://morethansupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[3],"key":""},{"id":"10012","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://morethansupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[10012,10013,10014,10015,10016]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MTSC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNzM5MTkwNS01NWJmLTQ5OWItYjEyYi1hNzY1MTBlOGE1MWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUyMzM5ODYsIm5iZiI6MTc2NTIzMjc4NiwiYW5vbklkIjoiYW5vbi11c2VyIn0.RKcll_rn1IyY69CeJ5ICeOyE7JwMAbVLn0cIYy5qgcg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"b7391905-55bf-499b-b12b-a76510e8a51e","tokenDurationInMins":20}},"reqCreate":{"id":10015,"projectId":10002,"issueType":{"id":"10015","name":"Suggest a new feature / improvement"},"form":{"name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","intro":"<p>Let us know your idea for a new feature or improvement.</p>","instructions":"","icon":10322,"iconUrl":"https://morethansupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10037","fieldConfigId":"10137","label":"Component","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10025","label":"Jira","selected":false,"children":[]},{"value":"10026","label":"Public website","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/10015","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/10015","calendarParams":{"firstDay":0,"date":"2025-12-08T23:26:26+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNzM5MTkwNS01NWJmLTQ5OWItYjEyYi1hNzY1MTBlOGE1MWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUyMzM5ODYsIm5iZiI6MTc2NTIzMjc4NiwiYW5vbklkIjoiYW5vbi11c2VyIn0.RKcll_rn1IyY69CeJ5ICeOyE7JwMAbVLn0cIYy5qgcg","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"b7391905-55bf-499b-b12b-a76510e8a51e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}